Log-Home Company Questionnaire
Use these questions to interview any log-home company you are interested in working with to build the log home of your dreams.
by: Log Home Design editorial staff

questions for log-home companiesMaking sense of the log home-building process is a process itself. Use this questionnaire to sort through everything from species, to deposits to interior design services and everything in between.

Be sure to print this out (and make copies) so that you can interview potential log-home partners at the next Log & Timber Home Show. If you want the original version of this worksheet, click on the image to the right and print it out. Good luck!

Date: ________________

Company:_____________________

Location:______________________

Spoke with: _________________

Contact info:____________________

The Basics:
What species do you use? Will it do well in my climate?

 _____________________________________________________________
What log styles and corner profiles do you use?

 _____________________________________________________________
Do you offer both full-log construction and log siding?

 _____________________________________________________________
What type of joinery and sealants do you use?

 _____________________________________________________________
Are your logs pre-cut/pre-drilled or will I need to have them cut at my site?

 _____________________________________________________________
Do you partner with any suppliers (window, door, hardware, woodcare, etc.)?

 _____________________________________________________________
Do you offer turnkey construction?

 _____________________________________________________________
Can you refer me to builders in my area?

 _____________________________________________________________
How does your company accommodate for shrinkage?

 _____________________________________________________________

Design Services:
Do you specialize in a particular style of log home?

 _____________________________________________________________
Do you have architects or designers on staff?

 _____________________________________________________________
Can I customize your stock plans? (Request a catalog.)

 _____________________________________________________________
Do you offer interior design services?

 _____________________________________________________________
Will you visit my site to help with design or construction?

 _____________________________________________________________
Pricing:
What does your basic package include? What upgrades are available? (Request a detailed materials list.)

 _____________________________________________________________
What’s not included that I’ll need to buy on my own?

 _____________________________________________________________
How much will freight cost?

 _____________________________________________________________
What’s your deposit, payment and refund policy?

 _____________________________________________________________
My total budget is $______. How do I know how much “house” I can afford?

 _____________________________________________________________
What strategies could help me save money?

 _____________________________________________________________
Quality Assurance:
What does your warranty cover and for how long?

 _____________________________________________________________
Give me an example of a log home project that had some setbacks. How did you resolve those issues?

 _____________________________________________________________
Is there a phone number we can use to ask questions before, during and after construction?

 _____________________________________________________________
What’s the number one reason why we should choose your company over the others here today?

 _____________________________________________________________

Grade This Log-Home Company:
YEARS IN BUSINESS:

MEMBER OF LOG HOMES COUNCIL:

RATE OVERALL KNOWLEDGE (A to F):

RATE SERVICE/ATTITUDE:

RATE FLOORPLAN SELECTION:

RATE HOME STYLES/AESTHETICS:

MORE DETAILS: Don’t forget to jot down additional items like: Favorite floorplans, Model home locations, References, Upcoming events and Follow-up questions.

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